You can change the design of a case as you are processing it. By incorporating edits in
real time, you can drive your application forward in a focused, yet flexible way.
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Select a case type name from the New menu to run a case.
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On the lower right corner of the screen, click the Open runtime
toolbar icon and then click Turn editing on.
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On the toolbar, rurn on design mode by clicking the Toggle design
mode icon (the square icon).
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When you reach a step in the work flow that requires updates, in the header of the case
click Configure case type to open the case type that defines the
stages, processes, and steps for your case.
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Update the configuration of the case type. For example, you can change how an
assignment is routed, add a new step to a process, or delete a stage.
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Click Done.
Result: The changes that you make are immediately applied to your active case, which you
can continue processing without restarting the case.
Tip: Click
Configure this form while processing a case to change the
design of fields on a form.