Configuring teams
To ensure that you engage all the people necessary to deliver your projects,
configure a team, so that you can assign different roles to team members, and then manage
work in a convenient and transparent way.
Creating a team
To increase productivity and facilitate distribution of the workload in your application development process, create a team. You can then assign work to team members, and speed up resolution of your cases by providing the team with collaboration tools.
Adding a secondary manager to a team
Increase the visibility of your work by associating your team with more than one manager.
Defining areas of expertise for a team
As a team manager, define areas of expertise for your team to ensure that your application routes assignments to users with relevant skills.
Deleting a team
Delete a team when it does have any associated users or work queues to reduce complexity in your application.
Inviting collaborators to your application
Enhance your application and begin processing your business cases by inviting collaborators with different skills and roles.