Adding the Dialogflow component from Pega Marketplace

To use the Dialogflow text analyzer component for natural language processing in Pega Email Bot and Pega Intelligent Virtual Assistant (IVA) forWeb Chatbot, add the component to your Pega Platform application.

Before you begin: If the Dialogflow text analyzer component is not part of your Pega Platform application, obtain a .zip file for that component from Pega Marketplace. For more information, see Google Dialogflow Text Analyzer.
  1. In Dev Studio, click the name of your application, and then click Definition.
  2. In the Enabled components section, click Manage components.
  3. If the Dialogflow text analyzer component is not in the list in the Available components section, install the .zip file on Pega Platform by clicking Install new.
    The Dialogflow component is not available in your application by default. You must select it from a list. If it is not available in the list, you must import the component.
  4. In the Status column, select the Enabled check box for the Dialogflow text analyzer component.
  5. Click OK, and then click Save.
What to do next: Obtain a unique client access token and a developer access token by creating a Dialogflow agent. Use these tokens for Dialogflow text analyzer configuration in the Unified Messaging, Web Chatbot, or Email channel. For more information, see Creating a Dialogflow agent.