Enabling the training data recording for an email bot

To train Pega Email Bot to make better email content predictions, enable the recording of training data in the system. You can then edit and classify the training data in the system by reviewing records and applying changes to the text analytics model. With these tasks, you ensure that the email bot detects the correct topics and entities.
Before you begin: Build an email bot by configuring the Email channel. For more information, see Building an Email channel.
  1. In the header of Dev Studio, click the name of the application, and then click Channels and interfaces.
  2. In the Current channel interfaces section, click the icon that represents your existing Email channel.
  3. On the Email channel configuration page, click the Behavior tab.
  4. In the Text Analyzer section, activate the recording of training data:
    Choices Action
    For the default text analyzer
    1. Select the Record training data check box.
    For an advanced configuration
    1. In the text analyzer list, click the Switch to edit mode icon for a text analyzer.
    2. In the Text analyzer configuration window, select the Enable model training check box.
    3. Click Submit.
  5. Click Save.
What to do next: Improve the text analytics model by manually creating data records for the email bot. For more information, see Creating training data manually for an email bot.