assignment
An assignment is a task that a user completes so that the business process can advance towards the final resolution. You can add assignments to the business process to collect information or seek approvals from users with different roles or levels of expertise. For example, in an online credit card application a customer needs to fill out the online credit card application form by providing a range of personal and financial details. When the application form is completed, it then advances to the bank employees who can process the request by either approving or rejecting the application.