Master agents
In on-premise environments, you can configure the following master agents by updating settings in the prconfig.xml file setting.
Master-for-Requestors
The Master-for-Requestors master agent monitors idle requestor sessions to enforce automatic timeouts.
By default, this operation occurs every 60 seconds.
<env name="agents/requestortimeoutwakeup" value="NNN" />where NNN is in seconds.
Master-for-Agent
The Manager-for-Agent (also known as the Agent Master) master agent starts and monitors agents defined through agents rules and agent schedule data instances.
By default, this operation occurs every 10 minutes.
<env name="agents/newqueuewakeup" value="NNN" />where NNN is in seconds.