Clearing local storage

When your mobile app is online and connected to the server, you can clear all the items that are currently stored in the mobile app queue (local storage) from the system info pages. To use this capability, the mobile app must be offline-enabled.

When you click Clear storage from the system info pages, full synchronization is automatically started for the app. Doing this task is useful when you make a section or a navigation change, because you no longer have to delete the cache by restarting the app.

1. Log in to the mobile app.
2. From the Settings menu, click Local storage.
3. Click Clear storage.
4. Before navigating to another screen, wait until synchronization has finished. If synchronization does not finish and you cannot open any page in your app, do one of the following steps:
   1. For an iOS mobile app: uninstall the app, and install it again.
   2. For an Android mobile app: stop the app, clear the cache, and restart the app.