Creating rulesets

Reduce development time and costs by creating rulesets. After you create rulesets, you can group rules, which are reusable elements of your application, in a logical way. As a result, you can conveniently manage, maintain, and reuse your rules. For example, you can create a ruleset that stores service-level agreements (SLAs), and a separate ruleset for case notifications. If you want to make any changes to the SLA ruleset, your modifications are granular and you avoid the risk of unintended changes occurring in the case notifications ruleset. You can also provide members of your development team with the possibility of working in isolated sandboxes by creating branch rulesets.