Disabling case creation by email
Disable case creation by email when case workers no longer need a way to create cases remotely.
- On the Settings tab, click Email instantiation.
- Clear the Enable email listener check box.
- Click Save to stop the listener that monitors your email account.
Standard rules that were created when you enabled email instantiation are not deleted. The next time that your node is restarted, the listener is also restarted, which can result in case creation.