Scanning the system from the user interface

To scan your system, request a scan from the Hotfix Manager landing page. The scan generates a report that you provide to Global Client Support.

1. To go to the Hotfix Manager landing page, click Configure > System > Release > Hotfix Manager.
2. Click Scan System.
3. A message indicates whether you have a hotfix catalog installed and when it was created. Click Check online to get the most recent catalog. For more information, see Obtaining a hotfix catalog.
4. Click Scan.
5. When the scan is complete, click Finish to return to the Hotfix Manager landing page.
6. Click Actions > Download Scan Result to download a local copy of the scan result, which is in a .zip file.
7. Send this file to Global Client Support when you request a hotfix package. For more information, see Obtaining hotfix packages.