Service Wizard: Provide Service Details — Select Flow Actions
In the second half of the second step of the wizard, you can convert flow actions to service rules. The flow actions that display are from the flow specified in the Flow Type field on the Provide Service Details: Select Work Properties form, which is also visible at the top of this form.
Select the check box next to each flow action that you want to convert to a service rule,
then click Next.
Note: Providing a flow action is mandatory only for
case types without the Create stage.