Dispute Inquiry
Use the Dispute Inquiry service to fetch the dispute details such as dispute amount, dispute reason, dispute sub-reason, remarks, and so on in response by passing Dispute ID and Claim ID as a request.
Pega Smart Dispute for Issuers
HTTPMethod: GET
Resource URI:
{Instance}/SDDisputeMgmtAPI/v1/DisputeDetails?DisputeID={value}&ClaimID={value}
Query parameters
The following table lists the required parameters for the Dispute Inquiry service.
Query parameters
| Name | Required/Optional | Description |
| DisputeID | Required | The dispute ID at the transaction level |
| ClaimID | Required | The claim ID that is used to retrieve multiple disputes in a claim |
Authentication: Basic
Headers: Authorization (Basic {token})
Response
{
Status":"","Dispute":{"DisputeAmount":,"Status":"","ClaimID":""
"Description":"","DisputeSubReason":"","Remarks":"",
":"","PostedCurrency":"","Attachments":[{"DocumentData":"","DocumentName":""}],
"TransactionID":"","TransactionDate":"","DisputeReason":""},"StatusCode":""
}Error response
{
"Response":{"Status":"","svcErrorList":[{"ErrorCode":"","ErrorMessage":"","StatusCode":""}]}
}Error codes
The error code and its description is described in the following table.
Error codes
| Error code | Description |
| SDDI-01 | Dispute Id cannot be blank |
| SDDI-02 | Dispute id provided is not valid |
| SDDI-03 | Dispute id and Claim id provided doesn't match |
| SDDI-04 | An error occurred at storage provider. Please contact administrator |
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