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Dispute Inquiry

Updated on October 20, 2022

Use the Dispute Inquiry service to fetch the dispute details such as dispute amount, dispute reason, dispute sub-reason, remarks, and so on in response by passing Dispute ID and Claim ID as a request.

Pega Smart Dispute for Issuers


Resource URI: {Instance}/SDDisputeMgmtAPI/v1/DisputeDetails?DisputeID={value}&ClaimID={value}

Query parameters

The following table lists the required parameters for the Dispute Inquiry service.

Query parameters

DisputeIDRequiredThe dispute ID at the transaction level
ClaimIDRequiredThe claim ID that is used to retrieve multiple disputes in a claim

Authentication: Basic

Headers: Authorization (Basic {token})



Error response


Error codes

The error code and its description is described in the following table.

Error codes

Error codeDescription
SDDI-01Dispute Id cannot be blank
SDDI-02Dispute id provided is not valid
SDDI-03Dispute id and Claim id provided doesn't match
SDDI-04An error occurred at storage provider. Please contact administrator

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