Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

CCP overview

Updated on January 21, 2021

Learn how you can take part in the Content Contributor Program (CCP) to help our users implement and use Pega products.

CCP process overview

You have already decided that you want to create technical documentation, which means that the most crucial step is already behind you! Take a look at the remaining stages in the process to learn what to do to have your content published.

Content Contributor Process stages

Content contributor backlog

Our technical documentation (TD) team is looking for contributors with expertise in specific subject areas to create customer documentation. The Content Contributor Backlog is a curated list of the subject areas in which external contributors can help.

You can view the available user stories in our Agile Studio backlog.

Content types

As part of the program, you can create the following types of articles:

Procedure (how-to)
Describes detailed steps to follow to achieve a desired result.
Contains descriptions, definitions, and overviews that help users understand a feature or process and their applications.
Provides information that is supplemental to task topics and is necessary to complete a task, such as lists of parameters
Details steps that users can follow to complete a process for a sample scenario. Includes prepopulated databases, specific values for parameters, and particular choices, supplemented with screenshots, animations, and videos.
  • Previous topic Style Guide for content contributors
  • Next topic Creating technical documentation as a content contributor

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us