CCP overview
Learn how you can take part in the Content Contributor Program (CCP) to help our users implement and use Pega products.
CCP process overview
You have already decided that you want to create technical documentation, which means that the most crucial step is already behind you! Take a look at the remaining stages in the process to learn what to do to have your content published.
Content contributor backlog
Our technical documentation (TD) team is looking for contributors with expertise in specific subject areas to create customer documentation. The Content Contributor Backlog is a curated list of the subject areas in which external contributors can help.
You can view the available user stories in our Agile Studio backlog.
Content types
As part of the program, you can create the following types of articles:
- Procedure (how-to)
- Describes detailed steps to follow to achieve a desired result.
- Concept
- Contains descriptions, definitions, and overviews that help users understand a feature or process and their applications.
- Reference
- Provides information that is supplemental to task topics and is necessary to complete a task, such as lists of parameters
- Tutorial
- Details steps that users can follow to complete a process for a sample scenario. Includes prepopulated databases, specific values for parameters, and particular choices, supplemented with screenshots, animations, and videos.
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