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next best action, next-best-action

Updated on January 21, 2021

Do not capitalize unless in Next-Best-Action Advisor. As a noun, use next best action. As an adjective use next-best-action (hyphenated).

  • As a noun: To define your next best action, log in to Pega Customer Decision Hub, and then ...
  • As an adjective: Ensure that the next-best-action strategy always drives the decision-making in your application.

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