Requeueing broken items in an agent queue
After you repair a broken work item, requeue the item from Admin Studio. Requeueing a work item moves the item to the Scheduled queue.
To view queues, you must have the PegaRULES:SysOpsObserver role. To take actions on queue items, you must also have the PegaRULES:SysOpsAdministrator role.
- In the navigation pane of Admin Studio, click .
- Click Broken.
- In the Queue(s) grid, click the queue that contains the items that you want to requeue.
- Requeue items using one of the following methods:
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To requeue individual items:
- In the Item(s) grid, select the items that you want to requeue.
- Click Re-queue.
- To requeue all items currently in the queue, click Re-queue All.
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To requeue individual items:
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