Work item history

Normal processing of a work item using one or more flow executions produces work item history instances. They document who updated the work item, when the update occurred, the assignment task or other task within the flow, and other facts. Agent processing and other automatic processing also may add to work item history.

These records support auditing and the detailed history display that is typically available by clicking History on user forms.

Normally, all such instances are rows in the pc_history_work table, which contains all classes derived from the History-Work- class. In terms of row count, this table often grows to become one of the largest in the Pega Platform database.

A database view in the Pega Platform database provides an alternate means for reporting on work history. See Database views.

If a Data-Admin-DB-Table instance for a work item history class does not exist, the system saves the history instances in the pr_history table by default. This does not provide the best performance.

Data object history

When you save a new or updated instance of an administrative data class, a corresponding history instance identifying the date, time, and operator who made the change is created.

These records support auditing needs and the detailed history display available on the History tab.

For example, when a calendar instance is updated — Data-Admin-Calendar class — the history instance is of class History-Data-Admin-Calendar.

Normally, all such instances are rows in the pr_history_data table.

When a rule is deleted, a row is appended in the history table, as with other operations. The history rows are not deleted, although the rule that caused them to be recorded is gone.

Rule history

When a developer saves a new or updated instance of rule, a corresponding history instance identifying the date, time, and operator who made the change is created. For example, when a property is updated — Rule-Obj-Property class — the history instance is of class History-Rule.

Rule history records support auditing needs, the Restore toolbar button, the Recover toolbar button, and the detailed history display available on the History tab. Normally, all such instances are rows in the pr4_history_rule table.

When a rule is deleted, a row is appended in the history table, as with other operations. History rows are not deleted, although the rule that caused them to be recorded is gone.

Other history instances

The pr_history table is associated with the , and holds rows for objects in concrete classes derived from History- other than those in the tables described above. For example, as initially configured during installation, instances recording the history of delegated rules ( History-System-User-MyRules class) map to the pr_history table.

The pr_history table has only a few exposed columns. As a best practice for good performance, configure your Pega Platform database so that classes with a high volume of saved instances or activity are not mapped to this table. Ensure that this table does not contain history instances for work items or data objects. Some applications might have thousands or millions of history records for high-turnover classes such as interest rates. As a best practice, create dedicated tables with exposed columns for such classes, or add indexes to eliminate table scans and add exposed columns to avoid retrieving the Storage Stream.