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Managing your case archival process

Updated on August 25, 2021

Actively manage your case archival process to improve performance and resolve errors more quickly.

Before you begin:

This content applies only to Pega Cloud environments.

Use the following techniques to manage your case archival process:

  • Configuring archive settings

    Create and configure archive settings to improve performance and control batch size by creating and modifying the system settings for data archiving.

  • Configuring purge cycle settings

    You can use dynamic system settings to configure different aspects of a post-archive purge cycle, for example, the duration of a purge cycle. Use these settings to improve performance during purge cycles and control the intervals at which purge cycles occur.

  • Monitoring the progress of your case archival process

    The pr_metadata table holds all of the pyArchiveStatus and other information about all records that are processed by the three archival jobs.

  • Reviewing archived case data

    Search for archived cases to review data that is no longer in primary storage but only is in Pega Cloud File Storage to confirm a successful archive process, perform a regulatory task for statutes such as HIPAA, or search for previous business history.

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