Replacing an agent with a queue processor rule for real-time messages
Use queue processor rules for better performance and greater flexibility instead of agents. Replace an existing agent with a standard queue processor rule to process real-time messages.
-
In
Dev Studio, open an activity that is processed by
the agent that you want to replace.
- Click +Add step.
- In the Method field, enter Queue-For-Processing.
- Expand method parameters and complete the fields according to your needs. For more information, see Queue-For-Processing method
- Click Save.
- Wait for the agent to process the items that this agent queues.
- Disable a corresponding agent by performing the following actions:
- In Dev Studio, click .
- Select the agent that you want to disable, and then clear the Enabled check box.
- Click Save.
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