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Updated on September 13, 2021


An agent is an internal background process operating on the server that runs activities on a periodic basis. Agents route work according to the rules in your application; they also perform system tasks such as sending email notifications about assignments and outgoing correspondence, generating updated indexes for the full-text search feature, synchronizing caches across nodes in a multiple node system, and so on.

Agents are autonomous and asynchronous: the activities they call run individually on their own schedules, and one activity does not have to finish before another one runs.

This article links to multiple PRKB articles that are published as a group and can be read in sequence.
The PDN contains other articles about agents, in addition to those in this group. Click the Contents outline view on this page or use search to access additional agents articles.

Agent Concepts

Creating or Updating Agents

Working With Agents

Troubleshooting Agents

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