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Troubleshooting: Internet Explorer 6 session times out

Updated on May 7, 2019


Microsoft's Internet Explorer 6 browser occasionally times out.  The primary symptom is a half-painted screen. Microsoft has identified known issues..


Suggested Approach

Microsoft has acknowledged known issues that cause Internet Explorer browser to time out occasionally. Two symptoms may appear when using Process Commander:

  • When a user opens a new window, only a portion of the screen is generated ("half-painted").
  • Browser and Tracer connections may experience browser timeouts.

Microsoft has published tech notes on this topic, explaining the symptoms, the causes, and workarounds. See these Knowledge Base articles at WWW

  • Q279745 — Internet Explorer Hangs for Five Minutes Accessing Dynamic Content in Frames
  • Q183110— INFO: WinInet Limits Connections Per Server
  • Q181050  —PRB: Internet Explorer Error "Connection Timed Out" When Server Does Not Respond Within Five Minutes

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