Completing the prerequisite tasks
Prepare your implementation scenario by installing and verifying necessary applications and their sample customer data files.
- Ensure that Pega Customer Decision Hub for Communications
8.5 is installed.For more information, see the Pega Customer Decision Hub for Communications Installation Guide on the Pega Customer Decision Hub for Communications product page.
- Ensure that Pega Customer Decision Hub for Communications
8.5 is implemented.
Note: This guide assumes that you follow a standard implementation using the Pega Customer Decision Hub for Communications data model. For more information, see the Pega Customer Decision Hub for Communications Implementation Guide and the Pega Customer Decision Hub for Communications Data Model Guide on the Pega Customer Decision Hub for Communications product page. - Install the latest hotfixes for Pega Customer Decision Hub and Pega Customer Decision Hub for Communications.For more information, see Required Pega Customer Decision Hub and Pega Marketing hotfixes and Pega Customer Decision Hub for Communications hotfixes.
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