Pega provides Next-Best-Action Designer templates with the recommended business structure, engagement policy, arbitration, and channel settings for various business scenarios. You can import these templates into your application and use them to configure basic settings that meet your requirements.

The Next-Best-Action Designer template for Pega Next-Best-Action Advisor builds the rules so that Pega Customer Decision Hub for Communications can communicate with Pega Next-Best-Action Advisor.

For more information, see Importing the Next-Best-Action Designer template for Pega Next-Best-Action Advisor.

• Tutorial: Configuring Next-Best-Action Designer for Pega Next-Best-Action Advisor
• Completing the prerequisite tasks