Completing the prerequisite tasks
Prepare your implementation scenario by installing and verifying necessary applications and their sample customer data files.
Pega Customer Decision Hub
- Ensure that Pega Customer Decision Hub
8.6 is installed.For more information, see the Pega Customer Decision Hub Installation Guide on the Pega Customer Decision Hub product page.
- Ensure that the implementation application is built on Pega Customer Decision Hub and the Communications Customer Analytical Data
Model.For more information, see:
- Pega Customer Decision Hub Implementation Guide on the Pega Customer Decision Hub product page
- Communications Customer Analytical Data Model documentation.
- If you use Pega Next-Best-Action Advisor, add the Next-Best-Action Designer connector for Pega Customer Decision Hub.For more information, see:
- Applying communications accelerators
- Next-Best-Action Designer Connector for Customer Decision Hub on the Pega Marketplace
- Install the latest hotfixes for Pega Customer Decision Hub.For more information, see Required Pega Customer Decision Hub hotfixes.
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