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Technical overview

Updated on June 10, 2022

Review the flow action, data transform, and decision table changes related to On-Us Acquirer case transaction eligibility.

Pega Foundation for Healthcare

InvokeTalkOff , QualifyFraudDisputes flow actions

Use the InvokeTalkOff and QualifyFraudDisputes flow actions to evaluate post qualify dispute and update post-processing data transforms to add the business logic.

EvaluateOnus data transform

The EvaluateOnus data transform is used to set the On-Us eligibility flag post evaluation of the EvaluateOnUs business rules decision table for both Dispute Multiple Transactions (DMT) and Dispute Single Transaction (DST) process in frond-end and CSR application.

For example: The following figure shows a sample configuration of the EvaluateOnus data transform rule:

EvaluateOnus data transform
The Definition tab of the EvaluateOnus data transform evaluates on-us eligibility for DMT and DST process.

EvaluateOnUs decision table

The EvaluateOnUs decision table is configured with the fields where the user can set the required values based on which the On-Us acquirer transaction can be evaluated.

For example: The following figure shows a sample configuration of the EvaluateOnUs decision table:

EvaluateOnUs decision table
The Table tab of the EvaluateOnUs decision table displays the conditions and actions based on the dispute amount and dispute reason field values.

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