Defining the behavior of form elements
Ensure that users see and complete only the fields that are relevant to the processing of a case by defining the rules that govern the behavior of form elements.
For example, you can specify to hide controls that are unnecessary, mark a control as required to make sure that users fill it in, or disable a control in a situation when you want to limit the user's choices.
- In the navigation pane of App Studio, click Case types, and then click the case type that you want to open.
- In the work area, open a case by clicking Save and run.
- In the open case, navigate to the view with the control that you want to edit.
- In the view with the control, click Configure this view.
- In the configuration panel on the right, hover over the control that you want to edit, and then click Edit.
- In the Visibility list, define the visibility of the control.
- Optional: To display a blank area in the section when a control is hidden, select the
Reserve space when hidden check box.The check box appears when you select any visibility option other than Always. Reserving space for a control prevents the UI elements on the screen from repositioning when the visible content is displayed.
- In the Disable list, specify when the control is not available to users.
- In the Required list, specify whether the control is required.
- Click Apply.
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