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Supported display modes by field type

Updated on April 5, 2022

The following table lists the display modes that are supported by each field type. You select a display mode when you add a single-value field to a form. By default, all fields have a display mode set to Optional.

Note: Complex field types, such as field groups and field group lists, are not listed in the table because they do not have an overall display mode.
Field typeOptionalRequiredRead-onlyCalculated (read-only)
Text (single line)YesYesYesYes
Text (paragraph)YesYesYesYes
Date & timeYesYesYesYes
Date onlyYesYesYesYes
Time onlyYesYesYesYes
User referenceYesYesYesNo
Data referenceYesYesYesNo

  • Building forms for case types

    You capture user input in a case by building forms. When you create, configure, and organize relevant fields in a form, you can clearly communicate to users the tasks that they need to perform to process an assignment in a case.

  • Forms and fields

    A form is a view of your data. The fields on a form store user input that can include single-value fields, a group of values, or a list of values. After you create a form, you can associate it with an assignment or approval step in the life cycle of a case.

  • Storage and display of fields

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