Theme Cosmos introduces design patterns that help maximize productivity. For example, the utility panel, which contains widgets that provide quick access to case-relevant information, is one such pattern. Pega provides a number of out-of-the-box widgets, as well as the tools to create a custom widget in Dev Studio.
Widgets in the utilities panel
The utilities panel contains common widgets such as Case followers and Case attachments. A typical panel includes several widgets and the ability to add, edit, and review widget assets in a modal window. The collapsed panel contains a set of icons that correspond to each of the widgets.
For more information about out-of-the-box widgets, see Widgets in the utilities pane.
Best practices for custom widgets
When creating a custom widget, consider the following best practices:
- Use a widget if the information that you want to present to the user must be available at all times. If the information that you want to display needs in-depth review by the user, locating it in the case summary panel views is the best practice.
- Use an icon with the proper size and color, and check the appearance of the icon in collapsed mode.
- Consider setting a maximum width for your widget.
- Creating a custom widget
Help your users to quickly access additional information by defining a custom widget. Widgets work best in situations where the data they present needs to be accessed at all stages of the case, but does not require complex analysis.