ignoreDuplicateCase(containerItemID)
Performs the ignore duplicate action for the search duplicate cases automation step configured in a case.
Returns
A Promise associated with the action.
Parameters
| Name | Type | Description | Required |
| containerItemID | string | The ID of the container item that provides the current context of the case. | ✅ |
Usage example
In this example, the API performs the ignore duplicate action for the search
duplicate cases automation step configured in the
app/primary_1/workarea_1 container.
const ignoreDuplicateCasePromise = getPConnect().getActionsApi().ignoreDuplicateCase("app/primary_1/workarea_1");
ignoreDuplicateCasePromise.then(() => {
// ignore duplicate case success handling
}).catch(() => {
// ignore duplicate case failure handling
});
// The success callback is called if the ignore duplicate case action is successful.Previous topic getRecents(maxResultsToFetch) Next topic invoke(url [, opts])