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linkAttachmentsToCase(caseID, attachments, attachmentType, context)

Updated on July 20, 2021

Links an uploaded file or an array of links to a case.


A Promise that links an uploaded attachment to a case.


caseIDstringThe ID of the case to which the uploaded attachment needs to be linked.
attachmentsarrayA file or an array of links that needs to be linked to the case.
attachmentTypestringThe type of attachment that needs to be linked to the case.
contextstringThe name of the context where the API is being called.

Usage example

In this example, the API links the uploaded file whose ID is 234545 to the case whose ID is W-102.

PCore.getAttachmentUtils().linkAttachmentsToCase(W-102', [{
 "type": "File",
 "category": "Screenshot",
 "attachmentFieldName": "Screenshot",
 "fileType": "PNG",
 "name": "Screenshot for this issue",
 "ID": "234545"
}], "File", 'app/primary_1')
.then((attachments) => {
  // attachments
}).catch(err => {
   // Error handling

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