resolveDuplicateCase(containerItemID)
Performs the resolve duplicate action for the search duplicate cases automation step configured in a case.
Returns
A Promise associated with the action.
Parameters
Name | Type | Description | Required |
containerItemID | string | The ID of the container item that provides the current context of the case. | ✅ |
Usage example
In this example, the API performs the resolve duplicate action for the search
duplicate cases automation step configured in the
app/primary_1/workarea_1
container.
const resolveDuplicateCasePromise = getPConnect().getActionsApi().resolveDuplicateCase("app/primary_1/workarea_1");
resolveDuplicateCasePromise.then(() => {
// resolve duplicate case success handling
}).catch(() => {
// resolve duplicate case failure handling
});
// The success callback is called if the resolve duplicate case action is successful.
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