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Decision Management

Updated on December 22, 2021
"whats new in platform"

Significant usability enhancements improve the overall user experience of Decision Management and enable you to meet the ever-changing needs of your customers. The key enhancements include globally optimized strategies, Customer Profile Designer, text predictions for analyzing messages in conversational channels, a user-friendly process for updating active models in predictions, and better integration with external Kafka clusters.

Customer Profile Designer prompts the user to create a summary for event data
Customer Profile Designer prompts the user to create a summary for event data

The following list includes all the latest and previous Decision Management enhancements:

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  • Previous topic Reduce complexity and activity dependencies with automations
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