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Save time and effort with automatic draft off mode for processes in case types (8.5)

Updated on May 3, 2021

To reduce development time and effort, when you save a case type, the system now automatically turns off draft mode for any processes that contain no configuration issues, instead of having to manually turn draft off mode in Dev Studio. When a process is in draft mode, you can check its run-time behavior by running the process or previewing it in a user portal, even if the process contains errors. However, to ensure that the process works correctly after you deploy your application in a production environment, you need to turn off draft mode before moving relevant rulesets to the production environment. For an application that consists of multiple case types with multiple processes, this activity can be tedious and time-consuming. Additionally, you need to switch to Dev Studio to manually turn off draft mode. For greater convenience, saving a case type in App Studio and Dev Studio now automatically switches off draft mode for processes that contain no configuration issues so that you can seamlessly deploy your application on a production environment. 

Additionally, to ensure that your processes are correct, Case Designer now displays a message that lists errors in your case type. You can quickly check what the issues are and locate the processes that needs fixing, as in the following example:

Viewing errors in processes
Viewing errors in processes

After you address the issues and save your case type, you can proceed with deploying your application without having to manually turn off draft mode in Dev Studio.

For more information, see Draft mode of case processes.

  • Previous topic Prioritize and route case work by predicting case outcomes (8.6)
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