Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Test your next-best-action configuration with multilevel simulations (8.5)

Updated on May 3, 2021

You can now test the results of updates to your next-best-action configuration for each customer context that you defined in your Pega Customer Decision Hub™ application. For example, you can see the effect that a planned change to an engagement policy would have on targeting both households and individual subscribers within a household. In this way, you can improve the accuracy of your targeting by examining the impact of planned changes on the next-best-action results for each customer context.

"Multilevel simulation in progress"
Multilevel simulation in progress

For more information, see "Testing Next-Best-Action configuration with audience simulations" in the Pega Customer Decision Hub User Guide on the Pega Customer Decision Hub product page.

  • Previous topic Increase the flexibility of business change management with improved revision management (8.5)
  • Next topic Predict long-term business outcomes in Prediction Studio (8.5)

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us