Self-service is a common request from customers who want to quickly and accurately assess the health of their applications running in Pega Cloud. Pega has developed a variety of self-service tools to meet customer needs. Pega Cloud Services has added a new self-service portal to the My Support Portal. To access it, Pega Cloud Services customers can click the My Pega Cloud tab in the My Support Portal.
Depending on your My Support Portal privileges, you can use this self-service portal to restart an environment, download log files up to 30 days old, or view high-level details about all your Pega Cloud environments.
For details, see Managing your Pega Cloud environments from My Support Portal.