You can create a custom set of configuration options, such as for the collection of events or the display of prompts, using the Client Configuration option.

Complete the following steps to create a custom set of configuration options.

1. In the header of Pega Workforce Intelligence, click AdministrationClient Configuration.
2. On the Client Configuration page, click + Add custom.
3. On the Configuration Settings page, enter a name for the custom configuration settings. The system uses the settings in the default configuration as defaults.
4. Enter a description for these custom configuration settings.
5. On the Settings tab, set the following configuration options:

   Option	Description
   Collect Events	Turn on this option to collect events for associates who are assigned to this configuration file.
   Idle Threshold	Enter the number of seconds that must pass before the associate’s computer is considered in an idle state. The minimum is five seconds.
   Enable Desktop Client Prompts	Turn on this option to prompt the associates to enter both off computer codes and expected work hours.
   Off Computer Code Prompt	Enter the number of seconds that must pass before the system prompts the associate to select a reason for the inactivity. The minimum is five seconds. For more information on Off Computer Reason Codes, see Setting up Off Computer Reason Codes.
   Expected Hours Prompt	Turn on this option to prompt the associates to enter their expected work hours. If you turn off this setting, the system does not prompt the associate to enter expected work hours even if the Enable Desktop Client Prompts setting is on.
   Test User	Turn on this option to designate that the associates who are assigned to this configuration are test users. When turned on, these users are test subjects for the applications and websites that you designate as test mode. For more information, see Enabling and disabling applications and websites. With Test User turned on, the system captures the screen details for the test mode applications and websites that these users visit. You can then view the screen and page names to make sure no sensitive data is shown.

6. On the Security tab, turn on or off any rules that you want the system to apply to associates or data collectors who are assigned to this configuration file.
7. Click Save.

• Managing client configuration files