Allow associates (data collectors) to enter the hours they expect to work during their shift by enabling the Enter Expected Hours window. Analysts can then view this information on Pega Workforce Intelligence charts and reports.

You typically enable this window using an automation. You can also add an option to the Runtime menu that appears when the associate right-clicks the Pega Robot Runtime icon in the system tray.

Use the RuntimeTrayMenu section in the RuntimeConfig.xml file to add this option, as shown in the following example:

<RuntimeTrayMenu>
<MenuItem item="LoadLocalProject" label="Load &Local Project..." show="true" />
<MenuItem item="LoadWebProject" label="Load &Web Project..." show="true" />
<MenuItem item="Unload" label="&Unload" show="true" />
<MenuItem item="Separator" show="true" />
...
<MenuItem item="Separator" show="true" />
<MenuItem item="LoadedProjects" show="true" />
<MenuItem item="Separator" show="true" />
<MenuItem item="ExpectedHours" label="Expected &Hours" show="true" />
<MenuItem item="Exit" label="&Exit" show="true" />
</RuntimeTrayMenu>

For more information, see Runtime Configuration Settings.

• Managing data collectors