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Joining data collectors

Updated on May 5, 2021

To assist with data analysis and reporting of data collector that use multiple IDs, you can join all of the IDs into a single data collector .

Data collectors in your organization might use multiple IDs to sign on to different networks, computers, or Active Directory accounts to complete work. Each different network ID generates a new instance of the data collector, requiring analysts to manually aggregate data for all of these instances when analyzing reports. To remove this complexity for analysts, you can designate the main ID that a data collector uses as the Primary ID and join the other IDs as alternate IDs under this primary ID. When you join the IDs, analysts see the data collector as a single user on the reports.

You can join the primary ID and alternate IDs for data collectors using several methods:

  • Assign alternate IDs when you create or edit data collectors using the New User or Edit User windows. See Creating a data collector or Editing data collector information for more information.
  • List alternate IDs using the import tool. See Importing changes to data collectors for more information.
  • Merge data collectors in the Data Collection Users table using the following procedure:
  1. In the header of Pega Workforce Intelligence, click AdministrationOrganization.
  2. On the Organization page, click Data Collectors.
  3. In the Data Collection Users table, select the check boxes next to the data collectors that you want to join.
  4. In the upper-right corner of the page, on the Actions menu, click Join Users.
  5. On the Join Users window, select the ID that you want to act as the primary ID.
  6. Click Submit.
    • On the Data Collection Users table, the ID that you selected as the primary ID is displayed in the Primary ID column for the data collector. The alternate IDs you joined to this primary ID are listed in the Alternate IDs column for the data collector.
    • Alternate IDs travel with their former primary ID. For example, if an ID that you selected as an alternate ID had alternate IDs associated with it when it was its own separate primary ID, then those alternate IDs become alternate IDs for the new primary ID.
    • The Most Recent Shift column shows the most recent shift of the ID that you chose as the primary ID. If the primary ID has not yet had a shift, this column is blank until the first shift associated with this primary ID occurs.
For example: The data collector in the following image uses two different IDs, but her primary ID is alvaa3. Selecting the primary ID automatically makes alvaa1 an alternate ID.

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