To install Pega Care Management, complete the procedures in this section.

The system data and rulesets for Pega Care Management are loaded during this task.

1. Log in to Pega Platform (https://<hostname>:<port>/prweb) by entering the administrator ID, for example, [email protected] and the password that you used during Pega Platform installation.
2. In the header of Dev Studio, click ConfigureApplicationDistributionImport.
3. Select the Rules\PCM.jar file from your distribution media, and then follow the wizard instructions.
4. When the import is complete, click Done.
5. Apply the required hotfixes by using Hotfix Manager. For more information about applying hotfixes, see Applying the latest on-premises patch.

The Pega Care Management distribution media includes a sample application and sample data to help you explore the application cababilities.

The sample application includes disabled sample operators that you can enable to learn about the workspaces for each operator role. Importing the sample application and data are optional, and the sample application that is provided might not align with your business needs.

1. In the header of Dev Studio, click ConfigureApplicationDistributionImport.
2. Select the SampleData\PCM_SampleApp.jar file from your distribution media.
3. Follow the wizard instructions to import the sample data.

1. In the header of Dev Studio, click ConfigureApplicationDistributionImport.
2. Select the SampleData\PCM_SampleData.jar file from your distribution media.
3. Follow the wizard instructions to import the sample data.

If you imported the sample data, operators are included that allow you to access the sample data. For security purposes, sample operators are disabled by default.

To enable the sample operators, complete the following steps.

1. In the header of Dev Studio, click ConfigureOrg & SecurityAuthenticationOperator Access.
2. In the Disabled operators section, select the check box next to the operator ID to enable.
3. Click Enable selected.
   The Enable Operator dialog is displayed.
4. Click Submit to confirm that you want to enable the selected operator ID.

   The application assigns a randomly generated one-time password to each operator that you enabled, and it displays the operators and passwords in the dialog box as shown in the following example:

   

   

5. Write down the passwords so that you can log in as that operator.
6. Click OK to close the dialog box.