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Upgrading the Next-Best-Action Designer

Updated on January 22, 2021

If you configured Next-Best-Action Designer in versions earlier than 8.5, you can continue to use the legacy configuration. However, to benefit from the new features, update your next-best-action configuration.

You can upgrade the Next-Best-Action Designer at any point after you upgrade to Pega Customer Decision Hub for Communications 8.5. For more information about the process, see Upgrading the Next-Best-Action Designer.
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