Primary data entities
This section describes the data types that are used by Pega Foundation for Financial Services, stored in external systems or, where appropriate, internally to the Pega system.
Name | Description | System of record (SOR) |
Accounts | Financial account information associated to an organization or individual that includes credit, debit, deposit, loan, and investment accounts. | External |
Account transactions | Transactions occurring within credit, debit, loan, investment, and deposit accounts. | External |
Contact | A person that is a prospect or customer. For business selling, they are usually employees of the organization to whom you are selling. For Individual selling, they are the person interested in making a personal purchase. | Pega or External |
Customer | An individual or organization that has purchased product or services and holds accounts with the financial institution. | Pega or External |
Individuals | An individual person who can be a customer, contact, or prospect to the financial institution. | Pega or External |
Households | A group of individuals related and aggregated together so that the optimal advice, offers, and actions are provided when household members are interacting with the Financial Institution. | External |
Organizations | A business, holding company, or corporation that can be a customer, contact, or prospect to the financial institution. It can consist of one or more organizations that can hold many accounts. Some examples include: corporations, partnerships, associations, funds, trusts, family offices, and endowments. | Pega or External |
Parties | A legal organization, individual, or fund that can be a customer, contact, prospect to the financial institution. | Pega or External |
Products | Products being sold and serviced to prospects and customers as separate products or as part of bundles. Includes the product’s pricing, eligibility, and benefits. | External |
Prospect | An individual or organization that does not yet own products of the financial institution and thus is not yet a customer. | Pega or External |
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