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Managing customer data to implement your GDPR and other regulations compliance strategy

Updated on April 6, 2022

Regulations, such as the General Data Protection Regulation (GDPR), might require you to perform specific actions on customer data, including personal information, decision results, and interaction history, when the customer requests it. For example, you might need to provide your customer with all of the information that you collected about them or delete information about them from your System of Record. The following articles describe the options provided by Pega to implement your own compliance strategy.

  • Previous topic Understanding the Pega Customer Decision Hub approach to protecting customer data
  • Next topic Erasing customer data


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