Enhanced Pulse performance and layout on mobile devices
Valid from Pega Version 8.1
Pulse performance is now faster on mobile devices. The user interface has been enhanced to enable better collaboration among users. The new Pulse mobile layout provides a better user experience for posting messages, adding attachments, bookmarking content, and so on.
For more information about Pulse, see:
- App Studio – Communicating with users by using Pulse
- Dev Studio – Communicating with users by using Pulse
Archival support added to cases in Pega Cloud
Valid from Pega Version 8.1
You can now create an archival policy to move inactive cases from Pega Cloud to secondary storage. By periodically purging entries from your database, you can improve application performance.
For more information, see Case archiving.
Resolve Job Scheduler and Queue Processor rules with the AsyncProcessor requestor type
Valid from Pega Version 8.1
Use the new AsyncProcessor requestor type to define a default dynamic context to resolve background rules such as Job Scheduler and Queue Processor rules. Switch to an application-based context after you create your own access groups, to resolve only the rules that are included in your application.
For more information, see AsyncProcessor requestor type.
Case type landing page is created automatically
Valid from Pega Version 8.1
When you create a case type, a landing page is created automatically. You can add this page to the main menu, operator menu, and mobile tabs. You no longer need to create this page manually.
Support for an external Elasticsearch cluster for on-premises deployments
Valid from Pega Version 8.1
On-premises customers can configure an Elasticsearch cluster that is external to the Pega Platform™ by using client-server mode. Using an external search configuration makes Elasticsearch more highly available and scalable.
You can view the status of your external Elasticsearch service on the Search landing page. For more information, see link to Viewing the status of an external search service.
Define time conditions for pausing a process in App Studio
Valid from Pega Version 8.1
You can now pause a process in App Studio until a date or time is reached or a certain amount of time has passed. By defining the conditions that pause a process, you can create dependencies among cases in your application.
For more information, see Pausing a process in a case.
Customize the subject line for case emails
Valid from Pega Version 8.1
You can now customize the subject line for emails that are sent from cases when an assignment is routed to a worklist and when you configure the Send Email shape. You can reference field names in the subject line to make it more meaningful. By customizing the subject line, you can call attention to cases that require action.
For more information, see:
- App Studio – Enabling case notifications and Sending email from a case
- Dev Studio – Enabling case notifications and Sending email from a case
REST APIs for system management
Valid from Pega Version 8.1
New REST APIs are available for reports, agent management, requestor management, cache management, queue processing, and node management. Call these APIs to troubleshoot issues, or perform administrative functions in Cloud applications.
For more information, see Pega API.
Define participants for case types
Valid from Pega Version 8.1
You can now configure participants more easily for case types. By defining case participants, you can indicate their relationship with a case and share important case updates with them. You can update case participants at run time, route assignments and approvals to them, and send notifications to them when goals and deadlines are not met.
For more information, see Participant configuration for case types.
Import only new instances of specific classes
Valid from Pega Version 8.1
To bypass updates for specific classes and only import new instances of those types, edit the product rule definition. For more information, see Specifying product rule deployment options.