Virtual questions deprecated in 8.6
Valid from Pega Version 8.6
Following the improvements in Pega Intelligent Virtual Assistant (IVA), the creation of virtual questions is now deprecated and planned for removal. To avoid additional effort during updates to future releases, do not use deprecated features. For optimal application performance and efficient development of conversation processes, you now collect information from users by using the Ask a question smart shape.
For more information, see Adding a case type conversation process for a conversational channel and Asking a question in a case.