Pega Cloud Services support for the AWS Asia Pacific (Mumbai) region
Pega Cloud Services now supports deployment to the Amazon Web Services (AWS) Asia Pacific (Mumbai) region. Deployment across multiple availability zones within a geographical region protects against zone faults and localized service disruptions, and ensures high availability.
For more information about regions and availability zones, see Pega Cloud Services capabilities.
End of active support for Cosmos React version 8.6
Valid from Pega Version 8.6
As of the release of Pega Platform™ version 8.8 in October 2022, the early adopter Cosmos React (now Constellation) UI is no longer supported. Consequently, Pega support teams no longer accept assignments and incident reports for the 8.6 version of Cosmos React and DX SDK. Upgrade to a later version of Cosmos React or Constellation to maintain support.
New My Pega Cloud portal with enhanced functionality available
You can use the My Pega Cloud self-service portal to restart an environment, download log files, or view high-level details about an environment. For more information, see Managing Pega Cloud environments from My Support Portal.
To access this portal, you must have the appropriate site credentials. To manage your support contacts, see the Support Contact Administrator Guide for additional information.
Archival support added to cases in Pega Cloud
Valid from Pega Version 8.1
You can now create an archival policy to move inactive cases from Pega Cloud to secondary storage. By periodically purging entries from your database, you can improve application performance.
For more information, see Case archiving.
Support for Data streaming service for Pega Cloud Marketing 7.4 applications
Valid from Pega Version 2.1
Pega Cloud Marketing 7.4 applications support the Kafka-based Stream service featured in Pega Platform 7.4.
Enhanced support for the Kibana platform
Pega Cloud Services began running Kibana 4.6.x. In addition to this version update, the Kibana viewer now includes:
- “DEBUG” level messages in PegaRULES log
- The PegaRULES-SecurityEvent log
Pega Cloud Services support for the AWS EU (Paris) region
Valid from Pega Version Pega Cloud
Pega Cloud Services now supports deployment to the Amazon Web Services (AWS) EU (Paris) region. Deployment across multiple availability zones within a geographical region protects against zone faults and localized service disruptions, and ensures high availability.
For more information about regions and availability zones, see Pega Cloud availability and resiliency.
This additional region is available as of QI 2019.
Automatic redirection to HTTPS for Pega Cloud Services environments
Valid from Pega Version Pega Cloud
Pega Cloud Services now redirects HTTP to HTTPS automatically for applications that run in Pega Cloud Services environments. This automatic redirection ensures that your network traffic is always encrypted.