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Published Release Notes

Find release notes for the selected Pega Version and Capability

Browse resolved issues for Platform releases.

This documentation is for non-current versions of Pega Platform. For current release notes, go here.

Extract marker file not created at startup

Valid from Pega Version 7.2.1

The extract marker file (PegaRULES_Extract_Marker.txt) is not created at startup, because the rule utility libraries no longer need it. If you used to use the extract marker file to clear the static content file-based cache, to look up lists, or to control starting activities with web nodes, you can delete the contents of the PegaRULES temporary directory instead.

Existing operator IDs during upgrades and updates

Valid from Pega Version 7.2.2

Upgrades and updates are always performed in secured mode to help prevent unauthorized access to your system. In secured mode, the [email protected] operator ID is always overwritten, but other existing standard operator IDs are not modified. New operator IDs are inserted in secured mode. For more information, see the Deployment Guide for your environment.

System starts slowly after upgrade or update on IBM DB2 for z/OS

Valid from Pega Version 7.2.2

Additional tables are added to upgraded and updated systems. If your system starts up very slowly after an upgrade or update, the database statistics on these new tables might not have generated correctly. To correct this issue and improve performance, your database administrator needs to manually rebuild the statistics for all tables in the rules schema.

Clustering equal to none might cause errors

Valid from Pega Version 7.2.2

Some Pega 7 Platform features might not work when theidentification/cluster/protocolsetting in the prconfig.xml file is set to none. Some features that might not work are remote tracing and management actions on the node from the Requestor Management and Agent Management landing pages. Setting the clustering protocol to none is not recommended and will not be supported in a future Pega 7 Platform release.

Excessive service invocation count

Valid from Pega Version Pega Platform

Apply a hotfix to eliminate excessive service invocations. After upgrades, the service invocation count for Lucene search results might be up to four times greater than before the upgrade. The Pega 7 Platform moved from Lucene to Elasticsearch in Pega 7.1.7.

If any of the following situations apply to your installation, you must apply a hotfix:

  • You installed any version prior to Pega 7.1.7 and you do not plan to upgrade at this time.
  • You upgraded from any version prior to PRPC 6.3 to any version prior to Pega 7.1.7.
  • You upgraded from 7.1.6 or earlier to Pega 7.1.7 or Pega 7.1.8 and you did not change your indexing to Elasticsearch.

The workaround depends on your version:

  • For PRPC 6.3 SP1, apply HFix-27840 and HFix-28856.
  • For other versions of the Pega 7 Platform, use My Support Portal to request the hotfixes for your system.

Beginning with Pega 7.1.9, the issue has been resolved.

Disregard this startup error for Oracle Weblogic deployments

Valid from Pega Version 7.2.2

If you install, upgrade, or update your Oracle Weblogic application server to Pega 7.2.2, disregard the error stack that begins with text similar to the following:

ERROR - WebLogic Server 12.1.3.0.0 Wed May 21 18:53:34 PDT 2014 1604337 Oracle WebLogic Server Module Dependencies 12.1 Tue Mar 11 15:35:15 MDT 2014 WebLogic Jersey Server Integration 3.0 Fri Feb 21 10:55:11 UTC 2014 must use JDK 1.8+ with WebSocket
2016-11-07 06:13:01,690 [ WIN-L3EEURCNCP1] [ STANDARD] (pr.DefaultAsyncSupportResolver) ERROR - Real error: Unable to configure jsr356 at that stage. ServerContainer is null

This message appears because the Pega 7.2.2 real-time notification feature initially tries to use WebSocket and then falls back to long polling. The Pega 7 Platform does not support WebSocket for Oracle Weblogic servers, and instead uses long polling for real-time notifications.

Disregard this Comet support error at startup

Pega 7.2.2 introduced real-time notifications using Comet technologies like WebSocket and long polling. WebSocket provides the best results, but both WebSocket and non-blocking long polling must be supported by your application server. If your application server does not support WebSocket and non-blocking long polling, you might see an error stack that begins with text similar to the following:

ERROR - If you have more than one Connector enabled, make sure they both use the same protocol, e.g NIO/APR or HTTP for all. If not, org.atmosphere.container.BlockingIOCometSupport will be used and cannot be changed. java.lang.IllegalStateException: Tomcat failed to detect this is a Comet application because context.xml is missing or the Http11NioProtocol Connector is not enabled. You must use the atmosphere-native-runtime dependency in order to use native Comet Support

You can disregard this message.

However, to take advantage of the improvements to real-time notifications, enable WebSocket support:

  • For IBM WebSphere Application Server Liberty Core, see your deployment guide for instructions on configuring the application server.
  • For Red Hat JBoss, see your deployment guide for instructions on enabling WebSocket support.
  • For Apache Tomcat application servers, consider upgrading to Tomcat 7.0.53 or later which supports WebSocket.

Disregard this Java script console message

Valid from Pega Version 7.2.2

Pega 7.2.2 introduced real-time notifications by using Comet technologies such as WebSocket and long polling. WebSocket provides the best results, but both WebSocket and non-blocking long polling must be supported by your application server. If your application server does not support WebSocket, you might see a JavaScript error that begins with text that is similar to the following text:

WebSocket connection to 'ws://vnbamdevapp01:8080/prweb/PRPushServlet/... Error during WebSocket handshake: Unexpected response code: 501_getWebSocket @ pzpega_ui_messaging_1802554968!!.js:1195 pzpega_ui_messaging_1802554968!!.js:3265 Websocket closed, reason: Connection was closed abnormally (that is, with no close frame being sent). - wasClean: falselog @ pzpega_ui_messaging_1802554968!!.js:3265 pzpega_ui_messaging_1802554968!!.js:3265 Websocket failed on first connection attempt. Downgrading to long-polling and resending

You can disregard this message.

However, to take advantage of the improvements to real-time notifications, enable support for WebSocket:

  • For IBM WebSphere Application Server Liberty Core, see your deployment guide for instructions on configuring the application server.
  • For Red Hat JBoss, see your deployment guide for instructions on enabling WebSocket support.
  • For Apache Tomcat application servers, consider upgrading to Apache Tomcat 7.0.53 or later which supports WebSocket.

prpcUtils script fails when the connection property file location is specified

Valid from Pega Version 7.2.2

If you run the prpcUtils command-line script and pass the --connPropFile argument to specify the location of the connection properties file, the script fails with the following error:

Problem: failed to create task or type ac:/antcontrib.org:for

This error does not appear if you do not pass the --connPropFile argument, or if you use the prpcServiceUtils scripts.

As a workaround, edit the prpcUtilsWrapper.xml file:

  1. Open <distribution>\scripts\utils\prpcUtilsWrapper.xml.
  2. Locate the following line:

    <taskdef resource="net/sf/antcontrib/antcontrib.properties" uri="ac:/antcontrib.org">

  3. Replace that line with the following line.

    <taskdef resource="net/sf/antcontrib/antlib.xml" uri="ac:/antcontrib.org">

  4. Save and close the file.

Agents not running after update of EAR-based deployment

Valid from Pega Version 7.1.7

If you update an EAR-file deployment and your update meets both of the following criteria, you must redeploy the prpc_*.ear file for your application server after you complete the update to avoid agent-related errors:

  • Updating from Pega 7.1.7, Pega 7.1.8, or Pega 7.1.9
  • Updating to Pega 7.1.10, 7.1.11, 7.2, or 7.2.1

If you do not redeploy the prpc_*.ear file, you will see the agent-related issues that are described in the support article Agents are not running.

For information about redeploying, see the Pega 7 Platform Update Guide for your target version of the Pega 7 Platform.

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