New appearance of smart app banners
Valid from Pega Version 7.4
When you build a custom mobile app, you can use smart app banners to advertise your app. The look of these smart app banners has been modernized. Also, if you upload branding assets to customize the appearance of your custom mobile app, the smart app banners now display an icon that you upload as the main icon of your custom mobile app.
For more information, see Adding a banner for mobile app download.
Ability to delete the Mobile channel interface
Valid from Pega Version 7.4
When you build a Pega® Platform application, you can create a mobile app for your users. When you no longer need the mobile app, you can now delete an existing Mobile channel interface, just like any other channel that is available from the Channels and interfaces landing page.
For more information, see Channels and interfaces.
Improved Back button support in custom mobile apps for Android
Valid from Pega Version 7.4
In a custom mobile app for Android, you can press the Back hardware button to go back, instead of exiting the app. Custom mobile apps now function in the same way as native Android apps. For example, you can close a dialog box, dismiss an overlay, or collapse an expanded section by pressing the Back hardware button. On the home screen, pressing the Back hardware button displays a confirmation message before you can exit the app.
Support for multiple custom mobile apps for a Pega Platform application
Valid from Pega Version 8.1
To enhance the user experience and provide support for native mobile components, you can create multiple custom mobile apps for a Pega Platform™ application. For each custom mobile app, you must create a different mobile channel interface. In addition, you can configure each custom mobile app to run only in a specific portal for an application. The custom mobile app uses this portal regardless of which default portal is defined for the access group.
For more information, see Selecting a portal for a custom mobile app.
Remote device log retrieval from online-only mobile apps
Valid from Pega Version 8.3
In addition to device logs from offline-enabled mobile apps, Pega Mobile Client™ can now upload device logs from online-only mobile apps. The upload to Pega Platform™ starts when a user restarts the mobile app. You retrieve device logs from a specific device to support remote users and troubleshoot mobile apps.
For more information, see Retrieving device logs.
Improved mobile user experience with spaces
Valid from Pega Version 8.3
Spaces in mobile apps have been enhanced to provide a wider screen area for navigation between content tabs such as Pulse, Boards, Subspaces, and Tasks. Mobile users can now use native selection controls to choose from the same space-specific actions that are available to users of desktop-based applications. The enhancement improves the usability of spaces and promotes collaboration between mobile users.
Spaces on mobile apps do not require any additional configuration.
For more information about spaces, see Collaborating with users by using spaces.
Increased display area in mobile apps
Valid from Pega Version 8.3
Mobile apps now support hiding the top and bottom bars when the user scrolls down. When the user scrolls up, the bars appear again. This enhancement improves the mobile user experience by presenting more data on the screen, for example, a longer list of items.
For more information, see Advanced layout options.
Mobile apps display skeletons for the initial screen load
Valid from Pega Version 8.3
Android and iOS mobile apps now display a skeleton before the initial screen loads, which enhances user experience and provides faster response to user actions on complex mobile screens or over slow networks. Until the initial screen is ready to be displayed, Pega Platform™ displays an empty placeholder that imitates the actual user interface.
Skeletons for the initial screen in mobile apps do not require any additional configuration.
Pega Cloud Services support for the AWS Asia Pacific (Mumbai) region
Pega Cloud Services now supports deployment to the Amazon Web Services (AWS) Asia Pacific (Mumbai) region. Deployment across multiple availability zones within a geographical region protects against zone faults and localized service disruptions, and ensures high availability.
For more information about regions and availability zones, see Pega Cloud Services capabilities.
File sharing improvements in custom mobile apps
Valid from Pega Version 8.3
Case management in custom mobile apps that are built for Android and iOS using Pega Infinity Mobile Client™ is now improved with the enhanced Attach content control. You can now attach files of any type from the device storage and from cloud services, for example, Google Drive or iCloud, or from other mobile apps that are installed on the device. Additionally, you can share any file attachments, except for signature files, in external mobile apps.
For more information, see Enabling attaching files to an application.