End of support for Microsoft Internet Explorer 9 in Pega 7.2.1
Valid from Pega Version 7.2.1
In accordance with Microsoft’s announcement to discontinue support for Internet Explorer 9, Pega 7.2.1 will not support Internet Explorer 9. You should not upgrade to Pega 7.2.1 if you are still using Internet Explorer 9. Otherwise, upgrade to Microsoft Internet Explorer 10 or later, or use Google Chrome, Apple Safari, or Mozilla Firefox, which support certain HTML5 and CSS3 standards not supported in Internet Explorer 9.
For more information about browser support, see the Platform Support Guide or contact Pegasystems Global Customer Support.
Conversion of single-step assignments is no longer required
Valid from Pega Version 7.2
You no longer need to create a single-step assignment in a case type and then convert it to another supported step type. Instead, you can use the + Add step option in Case Designer to add any step type directly to a process in a stage. This change delivers a more consistent experience to users who are working in Case Designer and Process Modeler.
The following table lists the step labels in Case Designer that were updated to support this change.
Step label in previous versions | Step label in Pega 7.2 |
|---|---|
| Single-step assignment | Collect information |
| Approval | Approve/Reject |
| Attachment | Attach Content |
| Case | Create Cases |
For more information, see Adding a step to a process in a stage.
Discontinued support for multithreaded requestors
Valid from Pega Version 7.2.1
Multithreaded requestors are no longer supported in the Pega 7 Platform. Multithreading was previously specified by the prconfig setting initialization/allowMultiplePRThreads. If this setting is set to true when you upgrade to Pega 7.2.1, errors occur during the quiesce process.
Child case queries can be slow after upgrade
Valid from Pega Version 7.2.1
After upgrading, performance might be slow when you run queries on child cases for work tables that existed prior to the upgrade. This issue is often indicated by PEGA0005 (query time exceeded limit) alerts that can be correlated to these queries in the logs. To resolve the issue, add a database index to each of your work tables by using a multicolumn index on the pxCoverInsKey, pxObjClass, and pyStatusWork columns.
For more information, see Performance improvements for child case queries.
Unused agents run in background
Valid from Pega Version 7.2
The Update PegaRULES database table statistics agent and the Collect PegaRULES database blob size statistics agent have been added to support future development. These agents run in the background, but they do not do anything. You can, but do not need to, disable them from the Edit Agent Schedule landing page.
For more information, see Agent Schedule form - Completing the Schedule tab.
Existing operator IDs during upgrades and updates
Valid from Pega Version 7.2.2
Upgrades and updates are always performed in secured mode to help prevent unauthorized access to your system. In secured mode, the [email protected] operator ID is always overwritten, but other existing standard operator IDs are not modified. New operator IDs are inserted in secured mode. For more information, see the Deployment Guide for your environment.
The UpdateAdaptiveModels agent causes an exception after Pega 7.2 to 7.2.1 upgrade
Valid from Pega Version 7.2.1
After the Pega 7 Platform is upgraded from version 7.2 to 7.2.1, the log files might show an error that is caused by the UpdateAdaptiveModels agent. This agent is enabled by default and is responsible for updating scoring models in the Pega 7 Platform. If you use adaptive models in your solution, you can avoid this error by configuring the Adaptive Decision Manager service. If you do not use adaptive models, disable the UpdateAdaptiveModels agent.
For more information, see Configuring the Adaptive Decision Manager service and Pega-DecisionEngine agents.
BIX -I command-line option fails for unexposed properties
Valid from Pega Version 7.2.2
Business Intelligence Exchange (BIX) command-line extractions fail when the extract has a filter that uses unexposed property references that are passed in by the input file that you specified in the -I command-line option. Previously, the BIX extraction ignored the filter and the extraction did not fail.
Upgrade utility for Get Next Work performance
Valid from Pega Version 7.2.2
You can run a utility to upgrade Get Next Work processing to more quickly process assignments that were created in versions of the Pega 7 Platform earlier than 7.2.2. Performance is automatically improved on new installations.
For more information, see Upgrading Get Next Work performance.
Pega File Listener process changes
Valid from Pega Version 7.2.2
Beginning with Pega 7.2.2, File Listener processes files in a different way:
- File movement in directories – Previously, files were processed from the Work directory. In Pega 7.2.2, files are processed from the source location. Files move to the Work directory only if the initial processing fails and Recovery is disabled.
- New file processing – Previously, File Listener would process all files in the source location, even if the files were added during the processing. In Pega 7.2.2, files added to the source location during processing are read the next time the File Listener starts.
For more information, see File Listener data instances.