Disregard this startup error for Oracle Weblogic deployments
Valid from Pega Version 7.2.2
If you install, upgrade, or update your Oracle Weblogic application server to Pega 7.2.2, disregard the error stack that begins with text similar to the following:
ERROR - WebLogic Server 12.1.3.0.0 Wed May 21 18:53:34 PDT 2014 1604337 Oracle WebLogic Server Module Dependencies 12.1 Tue Mar 11 15:35:15 MDT 2014 WebLogic Jersey Server Integration 3.0 Fri Feb 21 10:55:11 UTC 2014 must use JDK 1.8+ with WebSocket
2016-11-07 06:13:01,690 [ WIN-L3EEURCNCP1] [ STANDARD] (pr.DefaultAsyncSupportResolver) ERROR - Real error: Unable to configure jsr356 at that stage. ServerContainer is null
This message appears because the Pega 7.2.2 real-time notification feature initially tries to use WebSocket and then falls back to long polling. The Pega 7 Platform does not support WebSocket for Oracle Weblogic servers, and instead uses long polling for real-time notifications.
Functionality of the pyInvokeRESTConnector rule and the pxDeferenceEndpoint rule moved to core engine
Valid from Pega Version 7.2.2
The functionality of the pyInvokeRESTConnector rule and the pxDeferenceEndpoint rule has been moved into the core engine code of the Pega 7 Platform. This change provides more consistent behavior, reduces maintenance, and reduces the risk of regression issues. As a result, you can no longer customize these rules, and upgrading the Pega 7 Platform requires special considerations if you previously customized these rules.
For more information, see Upgrading with customized pyInvokeRESTConnector and pxDeferenceEndpoint rules.
Disregard this Comet support error at startup
Pega 7.2.2 introduced real-time notifications using Comet technologies like WebSocket and long polling. WebSocket provides the best results, but both WebSocket and non-blocking long polling must be supported by your application server. If your application server does not support WebSocket and non-blocking long polling, you might see an error stack that begins with text similar to the following:
ERROR - If you have more than one Connector enabled, make sure they both use the same protocol, e.g NIO/APR or HTTP for all. If not, org.atmosphere.container.BlockingIOCometSupport will be used and cannot be changed. java.lang.IllegalStateException: Tomcat failed to detect this is a Comet application because context.xml is missing or the Http11NioProtocol Connector is not enabled. You must use the atmosphere-native-runtime dependency in order to use native Comet Support
You can disregard this message.
However, to take advantage of the improvements to real-time notifications, enable WebSocket support:
- For IBM WebSphere Application Server Liberty Core, see your deployment guide for instructions on configuring the application server.
- For Red Hat JBoss, see your deployment guide for instructions on enabling WebSocket support.
- For Apache Tomcat application servers, consider upgrading to Tomcat 7.0.53 or later which supports WebSocket.
Disregard this Java script console message
Valid from Pega Version 7.2.2
Pega 7.2.2 introduced real-time notifications by using Comet technologies such as WebSocket and long polling. WebSocket provides the best results, but both WebSocket and non-blocking long polling must be supported by your application server. If your application server does not support WebSocket, you might see a JavaScript error that begins with text that is similar to the following text:
WebSocket connection to 'ws://vnbamdevapp01:8080/prweb/PRPushServlet/... Error during WebSocket handshake: Unexpected response code: 501_getWebSocket @ pzpega_ui_messaging_1802554968!!.js:1195 pzpega_ui_messaging_1802554968!!.js:3265 Websocket closed, reason: Connection was closed abnormally (that is, with no close frame being sent). - wasClean: falselog @ pzpega_ui_messaging_1802554968!!.js:3265 pzpega_ui_messaging_1802554968!!.js:3265 Websocket failed on first connection attempt. Downgrading to long-polling and resending
You can disregard this message.
However, to take advantage of the improvements to real-time notifications, enable support for WebSocket:
- For IBM WebSphere Application Server Liberty Core, see your deployment guide for instructions on configuring the application server.
- For Red Hat JBoss, see your deployment guide for instructions on enabling WebSocket support.
- For Apache Tomcat application servers, consider upgrading to Apache Tomcat 7.0.53 or later which supports WebSocket.
Empty properties are not included in snapshot
Valid from Pega Version 7.2.2
History records are smaller and more efficient, because empty properties are no longer included in the snapshot. However, as a result, the history snapshot for sections might present a distorted view of the section.
Batch database processing improvements
Valid from Pega Version 7.3
Batch database processing has been enhanced to ensure that a constraint violation does not occur when you save transactions to a table with a foreign key dependency. Because batch processing changes the order of save operations, it is disabled for transactions with foreign key dependencies. Disabling batch processing ensures that a record with a foreign key dependency on another record will not be written before the record on which it is dependent.
For more information about how batch database processing works and how to enable and disable it, see Batch processing during database write operations.
prpcUtils script fails when the connection property file location is specified
Valid from Pega Version 7.2.2
If you run the --connPropFile
argument to specify the location of the connection properties file, the script fails with the following error:
Problem: failed to create task or type ac:/antcontrib.org:for
This error does not appear if you do not pass the --connPropFile
argument, or if you use the scripts.
As a workaround, edit the
file:- Open .
Locate the following line:
<taskdef resource="net/sf/antcontrib/antcontrib.properties" uri="ac:/antcontrib.org">
Replace that line with the following line.
<taskdef resource="net/sf/antcontrib/antlib.xml" uri="ac:/antcontrib.org">
Save and close the file.
Operator presence record tracks disconnected status of operators
Valid from Pega Version 7.3
The state attribute in the operator presence record now tracks the operator connection status of DISCONNECTED, in addition to tracking the operator connection status of ACTIVE, AWAY, or OFFLINE. Operators are disconnected if their browser crashes, if they close a browser session without logging out of the system, or if the network connection is down. The DISCONNECTED status helps prevent work from being routed to operators who are not online or not available.
When the operator restores the browser session or the network connection is restored, the Pega® Platform updates the operator connection status to ACTIVE.
For more information, see Tracking the online presence of operators.
Chart drilldown capabilities extended to dashboard widgets
Valid from Pega Version 7.3
When the chart for a report is displayed in a dashboard widget, you now can click any part of the chart to drill down and view the subset of data for that part. This enhancement provides you with an accurate view of the data that determines the report results. Previously, this capability was provided only in the Report Viewer.
Agents not running after update of EAR-based deployment
Valid from Pega Version 7.1.7
If you update an EAR-file deployment and your update meets both of the following criteria, you must redeploy the prpc_*.ear file for your application server after you complete the update to avoid agent-related errors:
- Updating from Pega 7.1.7, Pega 7.1.8, or Pega 7.1.9
- Updating to Pega 7.1.10, 7.1.11, 7.2, or 7.2.1
If you do not redeploy the prpc_*.ear file, you will see the agent-related issues that are described in the support article Agents are not running.
For information about redeploying, see the Pega 7 Platform Update Guide for your target version of the Pega 7 Platform.