Strategy canvas enhancements
Valid from Pega Version 7.2
The Strategy canvas in Decision Management has been enhanced to let you to create, edit, and display your strategy more easily. You can keep your strategy in order using the Smart Mini Map, improved selection capability, and the new Align and Distribute options. Additionally, you can perform the most common operations using keyboard shortcuts and accelerators.
For more information, see Strategy rule enhancements.
Team management
Valid from Pega Version 7.2
As a case manager or manager of a team, you can manage all your teams and direct reports on the Team management landing page. You can create teams or delete existing ones, as well as update team membership and work queues assigned to the team. You can also update and manage workload, time off, and skills information for individual team members. Social collaboration through Pulse is also available for both teams and individual users.
For more information, see Managing team information and work queues.
Quickly make a calculation based on a repeating field group
Valid from Pega Version 7.2
After you add a calculated (read-only) field to a form, you can create simple calculations that reference numeric fields within repeating groups. The expression can use common functions (Sum of, Average of, Minimum of, or Maximum of) or can be a custom expression.
For more information, see Calculations based on a repeating field group.
Processes run by default when a stage is restarted
Valid from Pega Version 7.2
The Run on re-entry check box in Case Designer has been removed. As a result of this change, processes run by default each time that a stage is restarted. Users who previously had this check box cleared can use the Start when option in Case Designer instead to define the criteria for skipping a process.
For more information, see Adding a process to a stage.
New Pulse gadget for users
Valid from Pega Version 7.2
You can use Pulse to communicate and collaborate with other users. For example, in Pulse you can post messages, share files, search for content, and view an activity feed on your dashboard that aggregates your Pulse posts.
For more information, see Pulse for social collaboration.
Add validation to fields on a form
Valid from Pega Version 7.2
You can now validate the values of single-value fields when you build a form. You can also provide messages that are displayed to users when any condition fails.
For more information, see Field validation on a form.
End of support for Microsoft Internet Explorer 9 in Pega 7.2.1
Valid from Pega Version 7.2.1
In accordance with Microsoft’s announcement to discontinue support for Internet Explorer 9, Pega 7.2.1 will not support Internet Explorer 9. You should not upgrade to Pega 7.2.1 if you are still using Internet Explorer 9. Otherwise, upgrade to Microsoft Internet Explorer 10 or later, or use Google Chrome, Apple Safari, or Mozilla Firefox, which support certain HTML5 and CSS3 standards not supported in Internet Explorer 9.
For more information about browser support, see the Platform Support Guide or contact Pegasystems Global Customer Support.
Simplified creation of case types
Valid from Pega Version 7.2
You can create a case type in a single step, which enables you to process cases and use Case Designer immediately. Because some features are now extracted from the process of creating a case type, you can gradually add complexity at your own pace. For a guided experience of adding a data model or life cycle to your case type, follow the prompts in Case Designer.
For more information, see Adding a case type to your application.
Data modeling in context for case types
Valid from Pega Version 7.2
You can access the part of your data model that is relevant to your context. By using the Data model tab in Case Designer, you can quickly add, remove, or configure the fields that are used by an individual case type.
For more information, see Data models for case types.
Access views in one location
Valid from Pega Version 7.2
You can access the relevant views for your case type in one place. By using the Viewstab in Case Designer, you can review and edit views that are used in your case life cycle. You can also configure standard views to quickly customize the fields that are displayed when a user creates, edits, or reviews a case.
For more information, see Views in a case type.