Published Release Notes

Decision logic added to surveys

You can now add decision logic to a survey to change the run-time order of questions. By defining a branch with conditions that skip or revisit questions, you can increase the flexibility of your survey.

For more information see Decision logic in surveys.

Add message header fields to the service email for Pulse email replies

The pzCreatePulseReply service email rule now has these additional fields in the message header: Message–ID, In–Reply–To, and References. As a result, the system interacts with email clients by using email headers when users reply to Pulse emails. If you configured a service email for replies to Pulse email notifications, add these fields to the service email to allow the system to post the replies in Pulse. If you are creating a service email, ensure that the message header and data have the same values as the values in pzCreatePulseReply.

For more information, see Enabling users to respond to Pulse email notifications.

Support for multiple attachments added to Pulse

You can now upload more than one attachment to posts and comments in Pulse. Because Pulse maintains the continuity of attachments in posts, email messages, and email notifications, you can use it to quickly follow conversations in a case.

For more information about the features that Pulse supports, see Communicating with Pulse.

Support for case references added to Pulse

You can now reference a case in a comment or post that you add to Pulse. By including a link in your message that opens a relevant work item, you can add context to a conversation.

For more information, see Enhancing a message in Pulse.

The worklist appears to be empty when you go back from an opened case in an offline-enabled mobile application

In a Pega^® Platform offline-enabled application, when you go back to the worklist from an opened case, the worklist appears to be empty even though it contains cases. This issue will be fixed in the next release of Pega Platform. Only portals that use the key principles and design of the pyCaseWorker portal are supported in offline-enabled applications.

For more information, see Offline mobility guidelines.

Quicker approach for reusing processes in a stage

You can now reuse processes more quickly in a stage when you define the life cycle for a case type. Reusing processes saves time and makes it easier to define processes for a stage instead of creating new ones. You can also reuse processes faster when you add parallel processes to a stage.

For more information, see Quick access for reusing processes in a stage.

Custom mobile app assets file validation at upload

When you build a custom mobile app, and upload branding assets or custom modules within a compressed file, Pega^® Platform validates the file that you upload and displays confirmation and warning messages. For more information, see Uploading branding assets and custom modules.

New appearance of smart app banners

When you build a custom mobile app, you can use smart app banners to advertise your app. The look of these smart app banners has been modernized. Also, if you upload branding assets to customize the appearance of your custom mobile app, the smart app banners now display an icon that you upload as the main icon of your custom mobile app.

For more information, see Adding a banner for mobile app download.

Ability to delete the Mobile channel interface

When you build a Pega^® Platform application, you can create a mobile app for your users. When you no longer need the mobile app, you can now delete an existing Mobile channel interface, just like any other channel that is available from the Channels and interfaces landing page.

For more information, see Channels and interfaces.

Ability to annotate case attachments

Pega^® Platform application users can now add annotations to images that are attached to cases. For example, users can draw around an area of an image to highlight a faulty element of the device. Users can annotate all images, except for signature images or attachments that are stored in Pega Cloud or other external data stores. The annotated case attachments replace the original ones.

For more information, see Case attachment annotations.